1-877-550-5530 
Mobile Storage
HOMERATESFAQsMOVING SUPPLIESCONTACT US
 

FAQs About

Mobile Storage (storabox)

What is a storabox?

How is storabox different from other moving and storage options?

How can I order a storabox mobile storage unit?

How many storabox mobile storage units should I order?

How fast can I get a storabox mobile storage unit?

I live in a rural area, can I still get a storabox?

How much clearance do I need to place a mobile storage unit at my location?

Are there any restrictions for using storabox mobile storage unit?

Do I have to be there when the storabox mobile storage unit is dropped off or picked up?

Do you sell moving supplies?

Do you supply the lock?

How long do I have to load or unload the  storabox mobile storage unit?

What CANNOT be stored in my storabox mobile storage unit?

What if the mobile storage unit is not completely full?

Are the storabox stored in a heated facility?

What if I need to access my belongings while they are in storage?

How do the delivery charges work?

How can I make a payment?

Is there a minimum monthly rental. security deposit, or additional fees?

Do you prorate?

Are my belongings insured while they are in storage? Do you sell insurance?

Do I have to give notice to vacate?

 

What is a storabox?

storabox is a portable storage unit, which is becoming  the ideal alternative to traditional moving and storage.  No more truck rentals, time restrictions, ramps,... Moving Supplies can also be delivered with your container!  storabox consists of a steel frame construction, 1” thick wall panels are an ABS plastic shell with a core consisting of high impact polystyrene and a light-weight steel roll up door.  A translucent top permits daylight loading and is weather-resistant.

Back To Top

 

How is storabox different from other moving and storage options?

storabox brings the mobile storage unit to you. You load and unload at your own pace. You also have the option of storing at your place or ours.  Moving Supplies can be delivered with your storage unit!

Back To Top

How can I order a storabox mobile storage unit?

Simply call 1-877-550-5530  or reserve online to have your storabox delivered to your home or place of business.

Back To Top

 

How many storabox containers should I order?

In general, each 8x8x16 container may accommodate 3-4 rooms.  Larger households will require multiple containers.  As every household is different, the customer is responsible for assessing the storage unit capacity for their belongings. Unit sizes are approximate. 

Back To Top

How fast can I get a storabox mobile storage unit?

You can often get a storabox the next day depending on availability. Our schedules can fill up quickly. We recommend that you order or schedule your container as soon as possible.

Back To Top

 

I live in a rural area, can I still get a storabox?

Currently our boundaries include Vernon, Kelowna, Westbank, Penticton, Kamloops, and surrounding areas delivery charges will vary depending on location.

Back To Top

How much clearance do I need to place a mobile storage unit at my location?

In order to place a storabox mobile storage unit on your property we need a clearance of 12 feet in width and 15 feet in height with no steep inclines, low branches or wires.

Back To Top

 

Are there any restrictions for using storabox mobile storage units?

storabox  are permitted at most locations. There may be neighborhood or city regulations that affect the use of portable containers. Street placement of units vary by location. Check with your local zoning officials or home-owner's association.

Back To Top

Do I have to be there when the  storabox mobile storage unit is dropped off or picked up?

No, although we recommend that someone be present whenever possible, the customer will be responsible for ensuring that payment has been made and a lease has been signed prior to drop-off.  Adequate clearance and accessibility as well as a detailed description for the desired location will also need to be in place before drop-off.

Back To Top

Do you sell moving supplies?

Yes, we sell moving supplies. We carry many bulk items in order to pass those savings on to the customer. We can deliver your packing supplies right to your home in your storabox mobile storage unit.

Back To Top

 

Do you supply the lock?

It is your responsibility to purchase the lock for your container.  We sell locks and can deliver it to you with your mobile storage unit.

Back To Top

 

How long do I have to load or unload the  storabox mobile storage unit?

Unless there is a specific regulation that defines the amount of time a storage unit may be placed at your location, you may keep it for as long as you need.

Back To Top

 

What CANNOT be stored in my storabox mobile storage unit?

The storage of any Hazardous Goods, such as, poisonous, flammable, corrosive, or explosive items including propane tanks or gas cans is prohibited. The storage of food or food related products are also not permitted.

Back To Top

 

What if the mobile storage unit is not completely full? 

storabox  are designed to allow for partial household loads. Whether your storage unit is full or not you need to be conscientious while packing that you are making full use of the tie down rings within the unit to secure your belongings during transport.

Back To Top

 

Are the storabox mobile storage units stored in a heated facility?

Yes, the storabox containers are stored in our heated facility. 

Back To Top

 

What if I need to access my belongings while they are in storage?

You can schedule access to your mobile storage unit by contacting our customer service department.  We require a minimum of 2 to a maximum of 24 hours notice. Your container will be brought down to a ground level viewing area where you will have ample time and privacy to access your unit. There is no additional charge for this service.

Back To Top

 

How do the delivery charges work?

A roundtrip transportation fee is charged for each delivery and pickup of your mobile storage unit. This cost will be included in your quote.

Back To Top

 

How can I make a payment?

We accept Debit, Visa and MasterCard, post-dated cheques, money orders and cash. Payment is required prior to delivery and is prorated to the 1st of the month. There is a one month minimum rental on all storage units.

Back To Top

 

Is there a minimum monthly rental. security deposit, or additional fees?

There is a one month minimum rental on all storage units.  Where there is no credit card there is a one month deposit required.  A one time $10.00  Administration fee is due at move-in.  Lastly a $15.00 security deposit is required which is refundable on move-out providing the unit is left swept out and empty.

Back To Top

 

Do you prorate?

We prorate at move out providing there has been a minimum of the 1 month rental requirement honoured.

Back To Top

 

Are my belongings insured while they are in storage? Do you sell insurance?

We do not insure your goods while in storage. You would need to advise your insurance company when you place your belongings into storage. You will also need to purchase a content insurance policy from your insurance company, as we do not sell insurance. 

Back To Top

Do I have to give notice to vacate?

Prior notice is not required when vacating however you are required to come to the office and sign out after the locker is completely empty and swept out. Please note you must sign out at the office to qualify for a refund of rent and security deposit.

 

YOUR STORAGE SOLUTION
HOME   /   RATES   /   FAQs  /   MOVING SUPPLIES   /   CONTACT US